Each working day. We open your software and reconcile new bank and card lines. Where a line has a matching invoice or bill, we check the amount, date and contact before we confirm it. Where it does not, we code it to the right account and VAT rate, or look for the document it belongs to. We check your finance inbox and receipt app for anything new and match it to the payment.
As the week goes on. Anything we cannot match goes on a short list of open items. That might be a card payment with no receipt, a transfer we do not recognise or a supplier invoice that has not arrived. We follow these up with you, or with the supplier, in the way you choose.
Your part. You answer the questions on the list when it suits you, by email or WhatsApp. You keep sending receipts the way we agreed. That is usually all.
At the end of the month. We check every bank account against its statement balance and clear or list anything still open. You get a short monthly financial summary in plain English, with any questions that still need an answer.
Want to know why little and often works better than a monthly catch-up? Read daily vs monthly bookkeeping.